ESPN Plus says it can situation partial refunds to clients who paid for a UFC pay-per-view occasion Saturday solely to run into technical issues.

Conor McGregor vs Dustin Poirier was the headline match of the UFC 257 most important card, which was set to get underway at about 10PM ET Saturday. To look at, ESPN Plus subscribers, who pay $59.99 per 12 months for the streaming service, additionally paid $69.99 for Saturday’s occasion. However customers within the US started reporting a blackout on the ESPN Plus app Saturday night that lasted by way of among the earlier fights on the primary card.

A spokesperson for Disney, which owns ESPN, stated in an electronic mail to The Verge on Sunday that the corporate was “conscious {that a} technical situation prevented a portion of customers from accessing the early a part of the ESPN+ pay-per-view occasion, and we apologize for that have. We labored as rapidly as doable to determine and resolve the difficulty.”

The spokesperson didn’t say what the particular situation was, but it surely affected some customers within the western US and was resolved by 11PM ET, based on the corporate, in time to see the signature fights. Customers had been affected between a couple of minutes to greater than an hour.

The corporate says it can present partial refunds to customers affected by the outage. Clients who paid for the struggle by way of a third-party platform like Apple, Roku, Google, or Amazon, might want to search refunds from the platform, however Disney/ESPN says it can work with these firms on the refund course of.

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